FAQ

Cockpit FAQ

Two-factor authentication

How do I set up two-factor authentication in Cockpit?

New Cockpit Login: How it Works

What is a strong password?

What is Phishing?

How do I invite colleagues as new Cockpit users?

The Cockpit invitation (email) does not reach me, what is the reason?

What can I do if my registration link does not work and the message states "Token expired" ?

How can I re-send a Cockpit invitation as an email?

What can I do if the login in Cockpit with my email address does not work?

Does Cockpit cancel bookings automatically?

What can I do if an error message appears when I access the Cockpit website?

Why is the flight search sometimes not displayed?

Why does nothing happen when I click on the "Continue" button?

What to do in case of this message: "The amount exceeds the "SOFORT" limit in the given time period"?

Why is it not possible to change my calculation?

Why does the booking fail in the last booking step?

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